Showing posts with label Journalism. Show all posts
Showing posts with label Journalism. Show all posts

Sunday, December 8, 2013

Columbian newspaper sails into pay territory

The Internet has turned the consumer into the publisher.

Washington paper sails into new pay territory.
There are an incredible number of people who enjoy writing and turn their craft into a website, a blog, or at a minimum a micro-blog such as Twitter.

All this information has flooded the world, offering a vast array of content and opinion and as a result has made it tough for those who write for a living to, well, actually make a living.

The largest newspaper in Southwest Washington, The Columbian Newspaper, announced this morning that they are initiating a paywall. A paywall means that not all the content on the site will remain free – some content will require a fee to view, and it’s likely to be the content most highly desired.

This morning, owner and publisher Scott Campbell posted an open letter to his readers titled Changing with the Reality of Online News, noting that section fronts and information produced by the advertising department will remain free. For the rest of the content, after 30 visits the user will be prompted to pay.

A handful of newspapers have been successful in building paywalls to help underwrite the cost of doing business. A larger number of newspapers have laid an gargantuan number of people off trying not to ask readers to pay for online news.

Readers who value journalism will likely respond first with howls and then a begrudging, “I guess it makes sense,” and move to open their pocketbooks or smartphone stash of cash.

Those who enjoy a less pure style of journalism will surf the Internet for the free stuff.

Which one are you?



Friday, March 19, 2010

Recycled journalist reinvents news

This is part two of a two part story. Part I is here.

Steve Woodward was part of the Portland Business Journal startup and went after business stories before business stories were cool. He jaunted over to The Oregonian covered more b-happenings and dove into technology.

He wrote through the dot-com boom and dot-com crash. He kibitzed with politicians including Mayor Vera Katz, worked for solution-seeking editors such as Sandy Rowe, and built a solid reader base with support on the technology side from colleagues like Mark Friesen who added a Twitter stream to one of his top stories so readers could not only read about technology, but could also participate in it.

Woodward believed reporters should be feet on the street like cops, "fast, fiesty and first, and that advanced degrees may be not as important as advanced thinking.

He waded through 3D virtual worlds to conduct interviews of Oregonians in their virtual homes and advocated for higher awareness of technology in the newsroom. The newspaper industry stumbled into the era of Craig’s List and social media. Undaunted, Woodward championed for risk taking and saving the paper. He invested time in a work committee tasked with idea generation. It floundered, so Woodward moved his energy offline and collaborated with other pro-newspaper staffers over pizza and beer. Management tapped into their collective genius and moved to put select ideas into practice, not necessarily successfully, but then nobody’s really figured out the new newspaper model.

Then he was out of a job.

But not out of ideas.

Woodward's path crossed with this guy he used to say ‘hi’ to in the elevator. They both had been Oregonian reporters. They both were named Steve.

“A group had been meeting several months on Steve Suo’s idea,” Woodward said. “To extract public records through software, mash up with Google maps, and do an online newspaper of some type or create a non-profit to deliver the content to newspapers around the country.” Steve Suo is a superhero fighting to place public records into the hands of the public. “Steve was really wanting me to join his public records venture. I wasn’t really interested in that per se,” noted Woodward. “I wanted to go forward.” For Woodward that meant leaving the newspaper industry behind, but he got to talking with Suo’s software partner Brian Hendrickson, who among other things coached a boys tennis team at Grant High School in Portland, Oregon.

Hendrickson was researching how his tennis team could communicate with each other. He concluded they could openly microblog on Twitter or Identi.ca, or he could set up a private microblog.

The meeting between Hendrickson and Woodward lasted four hours—drinking Peet’s Coffee and drawing diagrams. “What if you took Steve’s public records and moved them into microblog that goes directly to users?” Woodward proposed. That idea was the spark, his avenue to impact journalism again. “I got excited.” Woodward said. “Now we have content and a delivery system and end users in real time.”

Suo’s group had loosely formed around the name ‘Info Liberator’ and had envisioned a technology company. When Woodward started kicking around his idea of combining Suo's public records concept with Hendrickson's microblog, the company concept morphed into a media company. “We did a lot of talking because it was a more ambitious than simply extracting public records,” Woodward confessed.

On March 21, 2009, almost exactly a year ago, group members shook hands and the venture—Nozzl Media emerged.

“We didn’t listen to our readers enough.” Woodward notes of newspapers who day in and day out choose what to present as news. The defining difference with Nozzl Media is offering consumers everything. “Everyone’s definition of news it different and changes from minute to minute, but no matter what little piece of it you want, you’re going to get.”

January 2010 Nozzl Media released its beta, a slightly altered course from Woodward's original concept. “I credit Jeff Bunch for this.” Jeff Bunch is the Web Editor for the largest daily newspaper in Southwest Washington, The Columbian. “We were thinking a fire hose, one per city, and sell this thing and the end user would simply type in keywords and get their version of the fire hose. Jeff asked, could you do a nozzl for this and a nozzl for that, separate specialty widgets, such as following the race for the Brian Baird seat.”

“This could be huge, when you think of it in those terms,” Woodward said.

Customizing for each customer means understanding the market, a vital component for a community's newspaper. “What makes the most sense? Charleston West Virginia might be different than Vancouver, Washington. The newspaper becomes the aggregator of relevant info and sources.”

No matter the market, to sustain a project advertising comes into play. Nozzl Media is a revenue center not a cost center. The newspaper ad staff sells ads into the stream itself. “As a reader you’re typing in ‘bank’ or ‘mortgage,’ each content item is tagged with a keyword, but also each ad is tagged with keywords.” Nozzl is building an ad dashboard for advertising staff so they can monitor ads and insert ads into the stream and a dashboard for advertisers is under discussion.

Next steps for Nozzl Media is revenue generation for the company. They have their first inked deal with Jeff Bunch’s company and more organizations lining up. “We’re all full time, non-salaried employees now,” Woodward said. “Except for Brian. He really can’t afford to work for free.”

Tuesday, March 16, 2010

Convo with former journalist Steve Woodward

There’s that moment of hesitation before you hit the send key. It flashes so fast as if to be lightning, or it tugs and pulls you back. Your arrow-pointer hovers over the submit button. You consider. You choose.

I felt that tug. I paused. Then I said, “What the hay,” and fired off the blog post Change May Require Listening.

Thus, the newly born 360 Convos leapt into the hailstorm of the We Make the Media event aftermath.

Tweets, DM’s, blog posts, comments and snark pinged rapid fire as the attendees roared opinions about an event that stumbled and tripped between the old world and the new, an experience that brought a hodge-podge of journalists together to discover a 21st Century truth. When something discomforting happens, distressed people blast it via social media.

I almost didn’t attend, but random encouragement from a colleague as our paths crossed in the lunch trailer prodded my curiosity, and on that fateful Saturday I flopped into the fray. During a break I made a mad dash to make connections and introduced myself to a tall guy. He asked where I worked, I answered. He reached into his pocket and handed me his card. I tucked it away. He had that recycled newspaper man aura. It was later, when another friend explained what he was actually doing that I pulled his card back out and decided we should talk, preferably over coffee.

He had launched something interesting. Something that could affect my newspaper future.

Yes, Steve Woodward had been a newspaper man. He'd covered business and technology for The Oregonian, but he had escaped—layoff papers in hand and a generous severance package headed for automatic deposit. He’d be comfortable, he could relax for the short term, but that wasn’t exactly what he had in mind. The ‘what next’ part would be a brainteaser he looked forward to untangling.

“Y2K was one of my favorite things ever.” Woodward said, as we settled in with lattes and croissants. “In order to figure out how everything might fail, you had to figure out how everything worked.” He ticked off the potential points of failure including the electric grid system, how chemicals were stored, everything around the city of Portland, Oregon that computers ‘touched.’ It was an incredible amount of work to plot but it garnered him a good following.

He moved from business to features but kept covering technology, this time from a social point of view: technology in society, web stuff, art. “For me it really took off with that Twitter article I wrote for the Oregonian. I hung out with Rick Turoczy for a day at Back Space. I started getting into social media. My job was to try everything new that came up, make my readers aware of it.” He wrote about technology from inside technology. He embedded a live Twitter feed on OregonLive where people could tweet about the story. “We were using the technology to record the story about the technology. ” Some of what he covered was, “Kind of weird.” Doing all the freaky, edgy technology stories, but it made him aware of how much was going on in Portland, and “How totally unaware the newspaper was about it.”

Woodward noted that everyday the paper pumped out the same diet of state politics, crime, and standard news. He became convinced the newspaper product needed to evolve. “You can’t afford to be cautious, that’s the riskiest thing you can do these days, it’s a sure path to failure.” He sensed that his paper knew it needed to do something, but they didn’t quite know how.

The Oregonian launched a newsroom wide set of committees to brainstorm ideas, and even though each committee was given the charge to start with a blank slate, no rules, few took it at face value. But Steve Woodward did. “No rules? Okay! I started throwing out ideas.” His neuron zapping concepts met with immediate resistance. Editors responded, You can’t do that. You can’t have reporters choose who their editors are. “Why not?” Woodward asked. Reporters are lazy and want to slide by. “No,” Woodward said, “Reporters want to be better. They really want the best story possible and will choose the editor based on who will help them the most.”

The newsroom committees skipped down the path of least resistance. “You don’t innovate by committee,” Woodward commented, and shifted his energy into an offline group. They gathered around pizza and beer on their own time and brainstormed what they would do if charged with trying to save the paper. “I was convinced it was really almost too late, that advertising was going too drop off.” Woodward also projected the paper would experience staff reductions. “We wanted to have some alternative to take back to management.”

They played by the rules and told their respective bosses they were meeting and kept them informed. “It wasn’t intended to behind their backs.” The only restriction they worked with was that there had to be print product. They did research, interviews. “What started to emerge was perhaps a tabloid, once a week, younger readers, maybe we would do top stories you should know about today. We were in the brainstorming stages of it, far from done, still testing ideas, when the editor approached me. ‘I understand that you have this little group, I’m interested in hearing what you’ve come up with.’ At the same time the Newhouse family wanted to hear about new ideas for The Oregonian and all their papers. We made a presentation of our still unfinished ideas to the editor, Sandy Rowe.

“She was intrigued by some of the ideas. I wish we’d been allowed to go forward, but she asked us to stop and said, ‘We’ll take it from here.’ She and the department heads took our ideas and implemented one or two.”

The pizza and beer group disbanded, watched from the sidelines and sighed as their concepts were hashed through but not necessarily as the original group intended. “Readers don’t want more info they want less info, but they want that info to be more relevant.”

Woodward was frustrated. He needed to do something meaningful in journalism. Early retirements were offered. A year later a series of buyouts beckoned. “A lot of people passed it up because they didn’t know what they’d do. I’d had an impact on business and technology journalism when those departments were a dumping grounds for disgruntled reporters. Now, I had an opportunity to have another impact on journalism. I didn’t know what that would be, but the buyout gave me time to figure it out.”

Where did Steve Woodward focus his efforts to impact journalism next?

Stay tuned ...
Read Part II, Recycled journalist reinvents news.

Wednesday, December 2, 2009

Supported, uncovered, volunteered, stayed... what I should have done


I'm only beginning to get comfortable with mixing online with real life, and my associates laugh at me when I confess I'm trying to keep my professional life separate from my online commentary, because, let's face it, no one wants to be Danah Boyd'ed. Shudder. So, we do what we can to protect our fragile egos, which sometimes means we fail to attach our real names to our e-trail.

But.

A recent post from a co-worker captured my professional name in reference to this blog. So, I'm working on exposing myself and testing it in small venues.

A comment left on Oregon Media Central in reference to my post regarding the We Make The Media event essentially said, huh? "Maybe I needed to be there." Ouch. The event was organized to build a new 'community journalism enterprise' for the Portland metropolitan region. My bad for hitting that send key before corralling clearer and more salient thoughts.

Of course, I realize, it's bound to happen: every blog post is not perfect and someone will create entertainment at  my expense—whether they know me or not. (Note to self: Get over it).

That was not the intention of the Twitter Corner—to create entertainment—as they reacted to the key-note speaker and organizers of the November 2009 WMTM event and texted gut reactions (and not all negative). Nor, was it the intention of the organizers to ignore ideas and feedback from the corner, but, well, we are what we are and we don't always hear everyone's voice as they enter the conversation, and it was with dismay that Abraham Hyatt noted on the #wmtm Twitter stream many voices... exiting.

After the event I arrived home drained and not able to shake off the experience. I'd met well-spoken, thought provoking people and in trying to capture what had distressed and overwhelmed me, that not all the voices were heard, I scrambled my thoughts together and blasted out a post. Then I went twitter-hunting for someone of like mind and connected with Alexander Craghead right after he posted his thoughts on Civics 21.

There is a vast gap in our ages, (I'm estimating), but our #wmtm experience felt oddly similar and our experience of the event began to echo throughout the community. This disenfranchised storm grew and gathered in the Twitter #wmtm stream and pointed fingers at 'old white dudes' who cut off the comments of most of the women, and the younger people in attendance of either gender.

Welcome to the newsroom.

Right about now, you could assume those pale-stale-males do NOT want to have a conversation with me. In reality, that's not true. From what we've experienced in the public-arena-aftermath, those white dudes who were criticized have tip-toed into the fray, some (at least one) have dove in and literally broadcast, blogged and tweeted about what went right and self reflected on what went wrong.

What management has taught me, or to be precise my current director: people who can self-reflect and own their errors are people you can build a team with. I would like to be counted among those self-reflectors, so, here's my confession, borne out of my desire to get what's bugging me (about me) out of the way, so we can work on the real task at hand, crafting our future:

  • I should have gravitated to the arena I am not familiar with instead of falling back on what I know. I attended the revenue generation break-out session, but what did I learn that I didn't already know? Had I chosen unfamiliar ground it would have situated me as a listener-learner, and not a 'you need my expertise' persona which I fear I may have projected.

  • I should have supported (interrupted) the male facilitator of our group and directed him toward better practices. Number one: introduce everyone. That should have been required before launching any discussion. We were only asked who we were if we commented. Our group included a gentleman from the music industry, an arena which has faced almost identical concerns of 'content' ownership and distribution issues. (Brilliant post on the music industry woes: Dear Musicians, Please Be Brilliant or Get Out of The Way, by Dave Allen). What could we have learned from his reflection had we uncovered his voice sooner?

    In addition, I'm left to berate myself on the voices we may have neglected to encourage because they were too timid to speak. Introductions would have given value to everyone's voice.

  • I should have discovered on the front end who thinks differently. Mid-way through our discourse we discovered there were those who believed we should not sell any ads to support the emerging journalism enterprise. One of the guys proposed a subscription based concept, and also noted he had crafted several successful Facebook ad campaigns. Now, I'm forced to wonder, 'why did he think that? What does he know/think that I have not considered?'

    Had we introduced ourselves and given a one sentence hope for our outcome we could have flushed out opposing concepts on the front end and been able to explore alternative paradigms immediately, instead of finding half-way through we were not of the same mind. A missed opportunity for all of us to crystallize our thoughts and seek deeper understanding.

  • I should have volunteered to take our discussion points back to the main group. Our facilitator did a 6o second summary of ... I'm still trying to figure that out. I photographed our flip chart and will capture our notes and reproduce them on the blog. But clearly, he was ill prepared to represent our discussion and scurried through his task as if we were running out of time, or as if he wasn't comfortable speaking in front of a crowd.

    We would have been better served had we taken five minutes to summarize our discussion, vote on what we felt the most valuable thoughts, and ask who would be willing to represent it to the group. I seldom skirt the limelight, but ran out of the room with the rest of the crew and left it in our facilitator's and scribe's hands to figure out the next step. (Note to self: boo, bad girl!)

  • I should have stayed to the bitter end and headed to the bar with the rest of the 'hell raisers.' Some of the best ideas come over a beer. Therefore, I owe you all one. How about a pitcher after the next event? Heck, this blog should host the after-party.
Let's talk. Let's listen to each other and seek mutual benefit, and I promise we will craft a very interesting, if not engaging and profitable future.

We Make The Media Follow-ups: 

Other
Fast Company: Automated AOL News: Heralding the Future of Online News Writing?
FTC Workshop: How Will Journalism Survive the Internet Age?
Mediactive: Journalism's slow, sad suicide
News Inkubator: What is News Inkubator?
TechCrunch Comment: What Robert Scoble Would Pay for News via Twitter
The Faster Times: A New Type of Newspaper for a New Type of World
The Nation: How to Save Journalism
Vancouver Observer: The Death of Journalism

Saturday, November 21, 2009

Building a new model may require listening


After spending seven hours with brilliant, articulate people I feel bereft. I thought breaking journalists out of stank newsrooms where same-o, same-o pushes their creativity into square holes, or opening an avenue for laid off reporters to vent about what would have made the journalism world better, that we’d be humming with energy and ideas. Even if they were impossible.

What are we afraid of? What are we not seeing? What do we need to do differently, radically counter to culture, backstream, upstream, jump out of the stream that will rock this world and make rockstars out of investigative reporters, that will nurture citizen journalists to fill needed gaps, that will energize and create an engaged, vibrant community? Maybe listen.

Passionate people conceived of bringing together the journalism community to brainstorm, propose and walk away with a plan on how to create a new community-driven news project, a sustainable journalistic model.

Here’s my advice: listen, people. Listen.

When a member of the audience stood and asked the session leaders, "When I arrived I had a clear idea of what the break out sessions would cover. After hearing them speak I’m confused. Could you summarize in two sentences your topic?" The answer was, I don’t have anything to add to what I said.

Okay, say it like I’m simple. Except, you can’t?

These are the people we invest our subscription fees in to report the news, to take a world of information, break it down and serve it up in bite size doses that are thoughtful, interesting, and understandable. They work on deadline. I thought they’d be able to think on their feet. Maybe they can only type, not talk, maybe they should have been tweeting.

An outspoken participant took the organizers to task for not reaching into the community of color and marketing the event to them to draw them into the conversation. Whoa, baby. We all came with agendas, and that wasn’t mine, but at least it got people to think.

Okay, perhaps I’m being too hard. Let’s look at the break out session. I have photographs of  eight sheets of notes. The guy who spoke on behalf of our group, our facilitator, mentioned absolutely nothing that we spent an hour and half discussing. Even if everything said in the group was lame you could still put a nice spin on it, but it wasn’t lame.

We had representatives from Portland, Vancouver and Seattle media in our group, and not only from the news side but from the advertising side of the house, and not just from journalism but from the music industry. But nothing we captured was shared with the big group. Our group’s scribe jumped into the plenary session fray and tried to pull out information from one of our group members, but that got shut down by the overall facilitator who wanted to stay on time.

Yes, we started on time and we ended on time. We ended with 25% of the original participants.

Here is the bad news: journalism is not what it was. Newspapers television, and radio are not what they were. And the really bad news: the legacy media will never be what they were again. Ever. That means that we need to be different.

What are we going to do, to be the new media, the new journalism, the new future? And how are we going to get there if we're not paying attention?